Privacy Policy

Welcome to the Privacy Policy of Promos, operated by Globe Telecom, Inc. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website at https://promos.theglobesimregistration.ph.

Information We Collect

We collect personal information that you voluntarily provide to us when you register for a Globe SIM, participate in promotions, or contact our support team. This may include your full name, mobile number, email address, date of birth, government-issued ID details, and other information necessary to verify your identity and process your request.

Information Collected Automatically

When you visit our site, we may automatically collect certain technical information, such as your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the site, using cookies and similar tracking technologies.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your Globe SIM registration and promotional participation;
  • Verify your identity and comply with regulatory and anti-fraud requirements;
  • Provide customer support and respond to your inquiries;
  • Improve our website, services, and user experience;
  • Send you service-related or promotional communications (with your consent where required);
  • Comply with applicable laws, regulations, and legal obligations.

Sharing of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Authorized Globe Telecom partners and service providers who assist us in delivering our services (e.g., identity verification, logistics, IT support);
  • Government agencies or regulatory bodies as required by law;
  • Other entities in connection with a corporate transaction such as a merger, acquisition, or asset sale.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law — typically no longer than five (5) years after account closure or last interaction, unless extended by legal or regulatory requirements.

Your Rights

You have the right to access, correct, update, or request deletion of your personal information. You may also withdraw your consent to processing (where applicable) or lodge a complaint with the National Privacy Commission (NPC) of the Philippines. To exercise these rights, please contact us at support@promos.theglobesimregistration.ph.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website. We encourage you to review this page periodically for any changes.

Last updated: March 15, 2025

For more information, please review our Terms & Conditions, Disclaimer, and About Us pages. You may also contact us directly at Contact Us.

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